Payment policy
Our policies are designed to create a safe and fair environment for all of our customers, so familiarizing yourself with our payment policy can make it easier for you to experience our purchasing process.
We currently accept MADA debit card as well as credit cards of Visa, MasterCard, American Express, Apple Pay and STCpay, and we do not add any commission to purchase amounts in return for completing the payment process.
We accept cash payment upon receipt of purchases, as an alternative method of payment using electronic payment cards in return for the customer paying the value of shipping his purchases (20 riyals within the Kingdom), and this value is not refundable in the event of non-receipt of the goods, provided that the purchase value is paid to a delivery company employee Shipping.
The payment gateway that we deal with refuses some credit cards for several reasons, including not checking the validity of the card or not providing it with the online shopping service (in this case, contact your bank to obtain this service)
Credit card numbers are not stored on our systems, and payment details are protected before they are transferred using the latest electronic security technologies that follow the highest security standards. On your part, as a customer, you must protect your password and not share it with others in order to preserve your personal information and credit card details.
The payments gateway linked to our website follows the "3D" of authentication, which is based on 3 criteria for authenticating the purchases online transaction. Therefore, you must make sure to enter the data correctly (credit card number - the name on the credit card - the card's security code CVV - expiry date) in addition to the confirmation number that you will receive via a text message from your card issuing bank.
If you have and difficulty in paying, you can contact us at any time by clicking on the phrase “contact us” or call/whatsup 00966506645669, or writing to us at: wasllcare@gmail.com
